How quickly can Aquaflame Restores It respond to a water damage emergency in Atlanta?

Aquaflame Restores It offers a 30-minute response time for emergency water damage calls across Metro Atlanta, including Decatur, Conyers, Stone Mountain, and Lithonia. We operate 24 hours a day, 7 days a week, 365 days a year — including holidays.

Does homeowners insurance cover water damage restoration in Georgia?

Most standard homeowners insurance policies in Georgia cover sudden and accidental water damage — such as a burst pipe or appliance failure — but typically do not cover gradual leaks or flooding from outside. Aquaflame Restores It works directly with your insurance company and can assist with the claims process to maximize your coverage.

What areas does Aquaflame Restores It serve in the Atlanta metro area?

We serve the greater Metro Atlanta area including Decatur, Conyers, Stone Mountain, Lithonia, West End Atlanta, Covington, and all of DeKalb County and Rockdale County, Georgia. Call 678-379-8000 to confirm service availability in your specific location.

How long does water damage restoration take?

The drying and mitigation phase of water damage restoration typically takes 3–5 days depending on the extent of damage and materials affected. Full structural repairs and reconstruction can take 1–4 weeks. Aquaflame Restores It uses commercial-grade dehumidifiers and air movers to accelerate the drying process.

Is Aquaflame Restores It licensed and insured in Georgia?

Yes. Aquaflame Restores It is fully licensed, bonded, and insured to perform water damage restoration, mold remediation, and fire damage restoration in the state of Georgia. Our team is certified and trained in industry-standard restoration techniques.

What should I do immediately after discovering water damage in my home?

First, ensure your safety — turn off electricity in affected areas if there is standing water. Next, shut off the water source if possible. Do not use fans in rooms with possible mold growth. Then call Aquaflame Restores It immediately at 678-379-8000. Document everything with photos before any cleanup begins, as this will help with your insurance claim.

Professional Fire & Smoke Damage Restoration & Emergency Cleanup

Fire damage extends far beyond flames. Smoke odor, soot, and structural damage require specialized expertise and equipment. Aquaflame Restores It provides comprehensive fire damage restoration and works with your insurance company.

30 min

Response time

24/7

Response time

5.0 ★

Google reviews

IICRC

Certified techs

All Carriers

Insurance billed direct

Overview

Understanding Fire & Smoke Damage

Fire damage includes more than visible burn marks.

Smoke & Soot Damage

Even if flames don't reach certain areas, smoke and soot travel throughout your home, coating surfaces and creating lingering odor. Smoke damages HVAC systems, settles in insulation, and contaminates air quality.

Structural Damage

Fire damages roof structure, walls, flooring, and foundation. Heat can warp metal, crack concrete, and compromise structural integrity.

Water Damage from Fire Response

Firefighting efforts use thousands of gallons of water, often causing as much damage as the fire itself. This water must be extracted and areas must be dried to prevent mold.

Thermal Damage

Extreme heat damages materials, pipes, wiring, and appliances beyond visible burn marks.

Smoke Odor

Smoke odor is extremely difficult to remove. Surface cleaning doesn't work — the odor is embedded in materials and requires specialized odor elimination.

Our Process

Fire Damage Restoration Process

Six phases. One team. From emergency board-up to full reconstruction.

Emergency Response & Safety

We assess structural safety and stabilize the property. If necessary, we provide emergency board-up of openings.

Water Extraction & Drying

We extract water from firefighting efforts and begin drying affected areas to prevent mold.

Soot & Smoke Removal

Soot & Smoke Removal We clean surfaces, remove soot from HVAC systems, and begin odor elimination using specialized equipment.

Odor Elimination

We use thermal fogging, ozone treatment, and activated charcoal systems to eliminate smoke odor. Sometimes ventilation and air purification must run for days.

Structural Repairs

We repair and rebuild damaged framing, walls, flooring, and roofing.

Restoration & Finishing

We restore your home to pre-fire condition with new flooring, paint, fixtures, and furnishings.

Common Scenarios

Common Fire Damage Scenarios

House Fires

Kitchen Fires

Electrical Fires

Basement Fires

Our Services

Our Fire Damage Services

Emergency Board-Up & Securing

We immediately secure burned-out windows, doors, and openings to prevent weather damage and unauthorized entry.

Water Extraction & Drying

We extract water from firefighting, dry affected areas, and prevent mold growth.

Soot Removal

We professionally clean soot from surfaces, contents, and HVAC systems using appropriate cleaning methods for different materials.

Smoke Odor Elimination

HVAC cleaning, thermal fogging, ozone treatment, activated charcoal and air purification — often combined for severe odors.

Structural Repairs

Roof, wall framing, flooring, electrical system, and plumbing repairs to restore safety and integrity.

Complete Restoration

New flooring, drywall, interior paint, cabinets, fixtures and HVAC system restoration — back to pre-fire condition.

Insurance

Insurance & Fire Damage Claims

Fire damage claims are typically covered by homeowner's insurance. We work directly with your insurance company so you can focus on your family — not paperwork.

Call immediately: Don't wait for fire damage assessment. Insurance companies expect professional documentation. We document everything properly for claim approval.

Working with your insurer

Industries

Where we provide fire damage services

Residential Homes

Commercial Properties

Customer Stories

Trusted after the worst day

"House fire destroyed our kitchen. Aquaflame handled everything — cleanup, odor removal, complete reconstruction. Excellent communication with insurance company."

Tom R.· Decatur, GA

"After a burst pipe flooded our finished basement, we were overwhelmed. Aquaflame arrived within an hour, extracted the water, and handled the mold remediation perfectly."

Jennifer M. · Stone Mountain

"We had significant smoke damage from a neighbor’s unit fire, and we thought we’d lose everything. They worked directly with our insurance adjuster to ensure all costs were covered. I can’t recommend them enough."

Andrea T. · Avondale Estates

FAQ

Fire & smoke damage questions

Will my homeowner's insurance cover fire damage?

Yes. Fire damage is typically covered by homeowner's insurance. We work with your insurance company throughout the process.

How do you remove smoke odor from a house?

Smoke odor requires multiple approaches: soot removal, HVAC cleaning, thermal fogging, ozone treatment, and air purification. Simple surface cleaning doesn't work.

Can you repair structural fire damage?

Yes. From roof repairs to wall framing, electrical systems to plumbing — we handle complete structural restoration.

How long does fire damage restoration take?

Timeline depends on fire extent. Minor fires may take weeks. Major fires requiring rebuild may take months. We provide timelines during assessment.

Do you handle water damage from firefighting?

Yes. Firefighting efforts cause significant water damage. We extract water and dry areas completely to prevent mold.

Can smoke damage be dangerous?

Yes. Smoke contains harmful particles and chemicals. We provide professional air quality testing and purification to ensure safety.

Fire Damage Requires Professional Restoration

24/7 emergency response · Insurance approved